Sharky

About the Author Sharky


Success!

Flashback to one of Detroit’s “Big Three” automakers in the 1970s, when almost half the new cars coming off its assembly lines have steering column electrical problems, says a pilot fish engineer who was there.”Each steering column wiring harness wa…

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No Parking Zone

This city’s IT department has hired a contractor to help out on the help desk for a few months, and that’s surfacing some longstanding problems, reports a pilot fish on the inside.”The contractor is backfilling for a help desk technician,” fish says…

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Headless, redefined

Flashback to the 1980s, when CRT monitors are very big in this small IT consulting company, according to a pilot fish on the scene.”We used Falco monitors with our minicomputers,” fish says. “Like all computer monitors in those pre-flatscreen days, …

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Email existentialism

IT pilot fish knows from experience that this particular user is guaranteed to cause a facepalm, but she answers the call anyway when the user asks for help locating a lost email.”After remoting into the user’s computer, I asked her for some details…

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